Last Updated: 13th February 2025
Welcome to PrincePrints! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website. Please read this Privacy Policy carefully. By using our Website and services, you consent to the practices described in this policy.
1. Information We Collect
We collect personal information in the following ways:
Information You Provide Directly
You may provide us with information when you:
- Register for an account: This may include your name, email address, phone number, and address.
- Place an order: This includes your billing and shipping address, order details, and payment information.
- Contact us for support or inquiries: This may include your name, email address, phone number, and details of your inquiry.
- Upload content for printing: This includes the files and content you upload for your print orders.
- Participate in surveys or promotions: If applicable, this may include your name, email, and responses to survey questions.
Information Collected Automatically
When you access and use our Website, we may automatically collect certain information, including:
- Log Data: Information about your browser, IP address, access times, pages visited, and referring website addresses.
- Device Information: Information about the computer or mobile device you use to access our Website, including the hardware model, operating system, and unique device identifiers.
- Cookies and Similar Tracking Technologies: We may use cookies, web beacons, and similar technologies to track your activity on our Website and collect certain information. Please see our “Cookies and Tracking Technologies” section below for more details.
Payment Information
When you make payments through our Website, we use third-party payment processors. We do not directly collect or store your complete credit card details or other sensitive payment information. Our payment processors will collect and process your payment information in accordance with their own privacy policies. We may receive limited transaction details from our payment processors, such as transaction IDs and payment confirmation.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
Providing and Managing Services:
- Processing and fulfilling your orders.
- Creating and managing your account.
- Providing customer support and responding to your inquiries.
- Communicating with you about your orders and account.
- Personalizing your experience on our Website.
Improving Our Website and Services:
- Analyzing website usage and trends.
- Troubleshooting and improving the functionality of our Website.
- Developing new features and services.
- Conducting research and analysis.
Marketing and Communication (with your consent, where required by law):
- Sending you promotional emails and newsletters about our products, services, and offers.
- Providing you with personalized content and advertising.
- Managing contests, promotions, and surveys.
- You can opt out of receiving marketing communications from us at any time (see “Your Rights” section below).
Legal and Security Purposes:
- Protecting the security and integrity of our Website and business.
- Preventing fraud and unauthorized activities.
- Complying with applicable laws, regulations, and legal processes.
- Enforcing our Terms and Conditions and other policies.
3. Sharing and Disclosure of Your Information
We may share your personal information with the following categories of recipients:
Service Providers
We may share information with third-party service providers who perform services on our behalf, such as:
- Payment processing
- Logistics and shipping
- Website hosting and maintenance
- Marketing and advertising
- Customer support
- Data analytics
These service providers are contractually obligated to protect your information and are only permitted to use your information as necessary to provide services to us.
Logistics Partners
To fulfill your orders, we will share your shipping address and contact information with our logistics partners for delivery purposes.
Legal Authorities
We may disclose your information to government authorities, law enforcement agencies, or in response to legal process (such as a court order or subpoena) if we believe disclosure is necessary to:
- Comply with applicable laws or regulations.
- Protect our rights, property, or safety, or the rights, property, or safety of others.
- Investigate or prevent fraud or illegal activities.
- Respond to lawful requests.
Business Transfers
In the event of a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of the transaction assets. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
With Your Consent
We may share your information with third parties with your explicit consent.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, disclosure, or destruction. These measures includes:
- Secure Socket Layer (SSL) encryption for data transmission.
- Regular security assessments and vulnerability scans.
- Limited access to personal information to authorized personnel.
- Data encryption at rest (if applicable).
- Firewalls and intrusion detection systems.
However, please be aware that no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. This may include retaining your information:
- For as long as your account is active.
- To fulfill your orders and provide customer support.
- To comply with legal obligations (e.g., tax and accounting requirements).
- To resolve disputes and enforce our agreements.
When we no longer need your personal information, we will securely dispose of it in accordance with our data retention policies and applicable laws.
6. Your Rights
You have certain rights regarding your personal information, subject to applicable law. These rights may include:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information, under certain circumstances.
- Objection to Processing: You may have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
- Restriction of Processing: You may have the right to request that we restrict the processing of your personal information, under certain circumstances.
- Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
- Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us using the contact information provided in the “Contact Us” section below. We may require you to verify your identity before processing your request. We will respond to your request within a reasonable timeframe, as required by applicable law.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities on our Website. Cookies are small text files that are placed on your device by websites you visit. We use cookies for various purposes, including:
- Essential Cookies: These cookies are necessary for the operation of our Website and enable core functionalities, such as account login and order placement.
- Performance Cookies: These cookies help us analyze how users interact with our Website, track website performance, and improve our services.
- Functionality Cookies: These cookies allow our Website to remember your preferences and provide enhanced features, such as language preferences and saved items in your cart.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling certain cookies may affect the functionality of our Website. To learn more about cookies and how to manage them, you can visit [Link to a reputable resource on cookie management, e.g., All About Cookies or browser-specific help pages].
8. Third-Party Links
Our Website may contain links to third-party websites or services that are not owned or controlled by PrincePrints. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information to them. This Privacy Policy applies only to information collected by PrincePrints through our Website and services.
9. Children’s Privacy
Our Website and services are not intended for children under the age of 18 years. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our systems.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and update the “Effective Date” at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes. For significant changes, we may provide you with more prominent notice, such as via email or a notice on our Website. Your continued use of our Website and services after the posting of changes constitutes your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Prince Computer and Printers
Near BJP Office, Karbala Road, Old Bus Stand Road
Bilaspur-Chhattisgarh – 495001, India
Email: ask@princeprints.in
Phone: +91 9098234467